Terms of Service

Last updated: June 2026 · Beta

Disclaimer

Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

1. Service Description

Finuora Trading AI ("the Service") is a technology tools provider that offers cryptocurrency trading software infrastructure for the web platform. The Service provides an AI trading copilot for market analysis and signal generation, risk management tools, manual trade desk features, and optional automated execution — all configured and controlled by you — connecting to third-party cryptocurrency exchanges.

The copilot assists with research and timing; it does not replace your judgment. You decide whether to enable automated trading, which pairs to trade, and what risk limits apply.

2. Not Financial Advice

The Service does not provide financial advice, investment recommendations, or portfolio management services. AI-generated signals are algorithmic outputs based on technical analysis and market data — they are not financial advice.

Users are solely responsible for their trading decisions, including the decision to use or not use signals generated by the Service. Past performance of the Service or its AI models does not guarantee future results.

3. Non-Custodial, Execution-Only

Finuora is a non-custodial, execution-only tool. It never holds, receives, or controls your funds. The Service acts solely as a translator that converts the strategy and risk rules you configure into API-driven buy/sell instructions sent to your own exchange account. You must create your exchange API keys with the "Enable Withdrawals" permission turned OFF — the Service requests only read and trade access and can never move assets off your exchange.

The Service does not pool funds, does not operate a collective investment scheme, and does not provide discretionary portfolio management. Automated execution only runs when you have explicitly enabled it.

4. No Fiduciary Duty

Finuora provides code-execution infrastructure, not asset optimization. We owe you no fiduciary duty and do not offer financial, tax, or legal advice. Nothing produced by the Service — including AI output — constitutes a recommendation to buy, sell, or hold any asset.

5. System Disconnection & Execution Risk

Software errors, API latency, exchange downtime, internet lag, rate limits, or sudden market volatility can result in failed executions, partial fills, slippage, or errors. The Service provider holds zero financial liability for any loss arising from such events. You are responsible for monitoring your positions and maintaining your own safeguards.

6. Tax Acknowledgment (India)

Virtual Digital Assets (VDAs) are taxed in India at a flat 30% on gains, and every transaction attracts a 1% TDS (Tax Deducted at Source) on settlement. Trades executed through the Service are subject to these rules. You are solely responsible for calculating, reporting, and paying all applicable taxes.

7. User Responsibilities

  • You are responsible for the security of your exchange API keys.
  • You must ensure that your use of the Service complies with all applicable laws and regulations in your jurisdiction.
  • You are responsible for configuring appropriate risk parameters (position sizes, stop-losses, daily loss limits).
  • You acknowledge that cryptocurrency trading involves substantial risk of loss.
  • You will maintain sufficient exchange balances to cover open positions.

8. Security

Exchange API keys are encrypted using AES-256-GCM with per-account salts. Encryption keys are stored separately from encrypted data. Your API keys are decrypted only in memory within your isolated worker process and are never shared with other accounts.

9. Credits and Billing

The Service uses a prepaid credit model. Credits are deducted daily based on usage (AI costs, infrastructure, and platform fee). You will receive warnings at 20% remaining balance. If credits reach zero, the bot will pause new signal generation while existing positions are managed to natural exit.

10. Refund Policy

Unused credits can be refunded within 30 days of purchase, minus any consumed credits. Credits consumed for AI operations and infrastructure are non-refundable. To request a refund, contact support with your account details.

11. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any trading losses, missed trades, exchange outages, API errors, or any other financial losses resulting from the use of the Service. Our total liability is limited to the amount of credits purchased in the preceding 30 days.

12. Privacy

We collect your email address and name via Google OAuth for authentication. Exchange API keys are stored in encrypted form. Trading data (trades, positions, P&L) is stored in a tenant-isolated database. We do not sell or share your data with third parties. Server logs are retained for 14 days for debugging purposes.

13. Regulatory Notice

This Service is a technology platform, not a registered investment advisor, broker-dealer, or portfolio manager under SEBI or any other financial regulatory authority. Cryptocurrencies are Virtual Digital Assets and are not legal tender in India. Users in India should be aware that cryptocurrency trading is subject to taxation and evolving regulation. Consult a qualified financial advisor and tax professional before trading.

Disclaimer: Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.